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Read our COVID-19 Procedures

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We’re giving away a car!

John Harris Body Shops Donating Car to Local Charity Just in Time for Christmas! John Harris Body Shops is partnering with GEICO and the National Auto Body Council to give away a vehicle on Monday...

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new paint job

How to Keep Your New Paint Job Looking Fresh and Shiny

Did you recently pimp your ride? Outdated and wish-it-was-still-on TV show aside, getting a new paint job turns any car into your car. It’s not cheap, so how do you care for your investment? You can’t just...

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Repairing dents in a car

What is Paintless Dent Repair?

We all drive different makes and models, but two things remain the same. All our cars have miles and memories attached to them. Unfortunately, all those miles often come with a few minor dents. It’s...

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Everything You Need to Know About Vehicle Scanners

If you drive a modern car, you’re sitting in a technological wonder. When Karl Benz patented the first car in 1885, there’s no way he could have envisioned the features we enjoy today. Things such as...

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car scratch repair

Car Scratch Repair: Why You Need a Professional

You probably paid or are in the process of paying thousands of dollars for your car. So you want it to look its best at all times. A scratch can really affect the look of your vehicle...

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dent removal

Dent Removal: DIY or DI-Don’t?

Taking your car to the auto body shop can be such a pain, especially if the only thing wrong with your car is a small dent. Can’t you just fix that on your own? Well,...

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body shop repairs

Top 6 Most Common Body Shop Repairs

Nobody likes a damaged automobile. While mechanical issues are everyone’s worst nightmare, body shop repairs are no fun either. From accidents to break-ins, to a nasty key scratch from an angry ex, there are a...

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Car Repair in 30 Seconds – Check It Out!

Have you ever seen a car repair take only 30 seconds? Well… technically, this repair took several hours, but this month the team at John Harris Body Shop got to show off their performance on...

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Changes Coming to Sumter Location

Look out, Sumter! A new and improved John Harris Body Shop facility is coming your way. Construction on a brand new, state-of-the-art facility began just a little over a month ago and we couldn’t be...

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auto body painting

5 Signs You Need Auto Body Painting Services

Lots of car owners go years without considering a new paint job for their car. Some owners find themselves needing to get their car repainted just a few months after driving off the lot. There’s no telling...

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FAQs

What forms of payment do you accept?

The easiest and most convenient way to pay for your portion of the repairs to your vehicle is to endorse your insurance claim check and submit it to the shop. Of course, cash and checks are always welcome. Credit cards may also be used. We accept Visa, Master Card and Discover. For more information, please see our Payment Policy.

Who do I pay my deductible to?

If your deductible is not waived, it will be your responsibility to pay us when you pick up your vehicle. If you aren’t sure about your deductible, you can call your agent and he can tell you whether your insurance company has waived your deductible or whether it will be your responsibility.

Where do I get a claim number?

Claim numbers are issued by your insurance company at the time you report your accident. Just jot it down and bring it in with you when you come in to begin the repair process, we will do the rest.

When will my car be complete?

You will be notified by phone when your vehicle is ready to be picked up. You can also check this website. You will see a message next to the last picture of your vehicle telling you that your vehicle is ready to be picked up. Feel free to call or e-mail your advisor during the repair process if you have questions or concerns.

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Testimonials

What a wonderful surprise to be notified that our car was ready for pickup after only four days in your shop. The staff is very professional and reflect a great sense of service and respect for the customer.

Joel P. Winchip

You have been absolutely amazing. Thanks for the quick turnaround and for the constant updates. :)

Toney Romero

Thank you for the wonderful service you provided. Happy Holidays!!!!

Tomika Nibbs

I would certainly use you again if necessary. Hope not, but you did great job!

Frank Grier

My car looks beautiful and the repairs were completed sooner than estimated. Dropping my car off and picking it up was simple and pleasant because Wanda is awesome. Thanks for all you guys do!

Cynthia Goss

More Testimonials

COVID-19 Procedures

In these uncertain times, everyone’s “usual” is anything but usual. Please know that we are continuing to monitor the evolution of COVID-19 in our communities and our utmost concern is for the continued safety and wellbeing of our staff and you: our valued customer.

 

Auto Repair has been deemed by federal and local governments as an “essential service”.  Paint and

body repair falls under this umbrella, thus we remain open and ready to serve you.

 

Now may be a great time to bring your car in for the repair that you couldn’t fit into your schedule previously. We have a full staff on-hand at all of our locations and now offer additional services to aid in preventing exposure during the repair process:

  • We will arrange for pick-up and/or delivery of your vehicle so that you never have to leave the comfort and security of your home.
  • Interior common spaces such as car seats and steering wheels will be covered with protective plastic while your vehicle is in our shop.
  • The interior of your vehicle will be chemically sanitized before it leaves our shop.
  • Our commitment to your satisfaction is still guaranteed. We work closely with your insurance provider, keeping you informed along the entire process and are solely committed to your satisfaction and safety.

Thank you for your business and please be safe in this time of uncertainty.

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