Changes Coming to Sumter Location

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February 1, 2018

Look out, Sumter! A new and improved John Harris Body Shop facility is coming your way.

Construction on a brand new, state-of-the-art facility began just a little over a month ago and we couldn’t be more excited.

And – don’t worry – there’s no need to break out a map to find it. The new facility will not be far from our existing, central Broad street location – we’re only moving about 1.5 miles down the road. We believe this top-of-the-line facility will help us better serve the Sumter, South Carolina community.

Construction should be completed in just a few months and we can’t wait for you to see what’s in store! Check back with us for updates on this exciting new development.

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FAQs

What forms of payment do you accept?

The easiest and most convenient way to pay for your portion of the repairs to your vehicle is to endorse your insurance claim check and submit it to the shop. Of course, cash and checks are always welcome. Credit cards may also be used. We accept Visa, Master Card and Discover. For more information, please see our Payment Policy.

Who do I pay my deductible to?

If your deductible is not waived, it will be your responsibility to pay us when you pick up your vehicle. If you aren’t sure about your deductible, you can call your agent and he can tell you whether your insurance company has waived your deductible or whether it will be your responsibility.

Where do I get a claim number?

Claim numbers are issued by your insurance company at the time you report your accident. Just jot it down and bring it in with you when you come in to begin the repair process, we will do the rest.

When will my car be complete?

You will be notified by phone when your vehicle is ready to be picked up. You can also check this website. You will see a message next to the last picture of your vehicle telling you that your vehicle is ready to be picked up. Feel free to call or e-mail your advisor during the repair process if you have questions or concerns.

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