GREENVILLE LOCATION OPENING JAN 2
GREENVILLE LOCATION OPENING JAN 2

Payment Policy

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All repairs must be paid in full at the time of vehicle’s delivery.

John Harris Paint & Body Shop, Inc. offers a payment policy with several ways for you to pay for your vehicle’s repair. We will accept:

  • Insurance company checks, endorsed over to John Harris Paint & Body Shop, Inc. Any insurance checks you may receive are intended for the payment of your claim. Please do not cash these checks. Please leave these checks with our shop at the time of vehicle delivery endorsed over to John Harris Paint & Body Shop, Inc. Any issues with insurance company payments are more easily reconciled when we have the actual check. This helps eliminate the possibility of any additional delays or expenses that you may incur. Insurance checks received that contain a lien holder or other third party payee should be addressed prior to vehicle pickup.
  • Certified check from the bank payable to John Harris Paint & Body Shop, Inc.
  • One personal check with approval limited to $500.00 maximum. (Any additional amount due over $500.00 must be paid using a different payment option.) The check must be dated for the day of the delivery; no pre or post dated checks accepted. Two forms of identification must accompany the check. We do not accept second party personal checks or temporary checks.
  • Company checks (any check written from a business account) will not be accepted without prior written approval from Corporate Accounting or our General Manager.
  • Master Card
  • VISA
  • Discover
  • Money Order
  • Cash
  • John Harris Paint & Body Shop, Inc. “direction to pay” form signed by the customer when the vehicle is brought in for repairs.

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FAQs

What forms of payment do you accept?

The easiest and most convenient way to pay for your portion of the repairs to your vehicle is to endorse your insurance claim check and submit it to the shop. Of course, cash and checks are always welcome. Credit cards may also be used. We accept Visa, Master Card and Discover. For more information, please see our Payment Policy.

Who do I pay my deductible to?

If your deductible is not waived, it will be your responsibility to pay us when you pick up your vehicle. If you aren’t sure about your deductible, you can call your agent and he can tell you whether your insurance company has waived your deductible or whether it will be your responsibility.

Where do I get a claim number?

Claim numbers are issued by your insurance company at the time you report your accident. Just jot it down and bring it in with you when you come in to begin the repair process, we will do the rest.

When will my car be complete?

You will be notified by phone when your vehicle is ready to be picked up. You can also check this website. You will see a message next to the last picture of your vehicle telling you that your vehicle is ready to be picked up. Feel free to call or e-mail your advisor during the repair process if you have questions or concerns.

Testimonials

What a wonderful surprise to be notified that our car was ready for pickup after only four days in your shop. The staff is very professional and reflect a great sense of service and respect for the customer.

Joel P. Winchip

You have been absolutely amazing. Thanks for the quick turnaround and for the constant updates. :)

Toney Romero

Thank you for the wonderful service you provided. Happy Holidays!!!!

Tomika Nibbs

I would certainly use you again if necessary. Hope not, but you did great job!

Frank Grier

My car looks beautiful and the repairs were completed sooner than estimated. Dropping my car off and picking it up was simple and pleasant because Wanda is awesome. Thanks for all you guys do!

Cynthia Goss

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