What to do after an accident - John Harris Body Shop

What to do after an accident

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Stop Immediately

Stop immediately and, if possible, move the vehicles safely off the road and out of the way of traffic. Remember to turn on your hazard lights and stand a safe distance from traffic.

Check for Injuries and call 911

Check to see if anyone is injured. If someone appears to be injured, but says they are okay, call for assistance anyway. Call 911 and remain calm.

911 phone
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Get all information

Make sure to get all information, such as driver's name, phone number, anddress, and plate number. Don't forget their insurance company and policy number, as well as the name and contact information of the responding police officer.

Record all information

Record all the information from the scene. If possible, take pictures with your phone of the accident scene from all angles. Snap shots of stop signs, traffic lights, objects in the road, etc. Be sure to get photos of any damage done to each vehicle.

cell phone and camera
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Remain Calm and document details

Write down the details of the accident while they're fresh in your mind. Describe vehicle directions, speed, whether signals and brake lights were functioning and used. Never discuss fault or accept blame. Contact your insurer as soon as possible.

Call John Harris Body Shops

Find the closest John Harris Body Shop for your free estimate and to set up a convenient time for drop off and repair. We work directly with your insurance company and help set up a car rental to get you back on the road quickly and safely.

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FAQs

The easiest and most convenient way to pay for your portion of the repairs to your vehicle is to endorse your insurance claim check and submit it to the shop. Of course, cash and checks are always welcome. Credit cards may also be used. We accept Visa, Master Card and Discover. For more information, please see our Payment Policy.

If your deductible is not waived, it will be your responsibility to pay us when you pick up your vehicle. If you aren’t sure about your deductible, you can call your agent and he can tell you whether your insurance company has waived your deductible or whether it will be your responsibility.

Claim numbers are issued by your insurance company at the time you report your accident. Just jot it down and bring it in with you when you come in to begin the repair process, we will do the rest.

You will be notified by phone when your vehicle is ready to be picked up. You can also check this website. You will see a message next to the last picture of your vehicle telling you that your vehicle is ready to be picked up. Feel free to call or e-mail your advisor during the repair process if you have questions or concerns.

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